Pooled Campus Recruitment Drive by Kotak Mahindra Bank Ltd. on 15th February 2019 for MBA 2019 Batch.
Relationship Officer
| Department | Retail Liabilities |
| Location | |
| Number of Positions | NA |
| Reporting Relationships | Branch Manager |
| Level | Deputy Manager – M2 |
| CTC |
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- Handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, liability on product features, Cheque book insurance.
- Speed and efficiency of service given.
- Sales targets for banks and investment products.
- Going beyond the professional need of the customer by providing other products. Enhancement of customer value.
- Cross-sale of asset products.
- Back-up to relationship managers holding HNI relationship.
- Customer acquisition through referrals.
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- Postgraduate from a reputed B-School.
- Should be well groomed and presentable with ambassadorship qualities.
- Equal blend of service and sales orientation. In absence of equality, prefer sales orientation as a skew.
- Anticipates, understands and addresses the changing needs of customers with keen interest in developing professional relationship with them.
- Customer Retention and Cost Efficiency Through Process
Good Luck!
The details of the position given below
Role – Relationship Officer
Designation – Deputy Manager
Grade – M2 (on the rolls of the bank)
CTC – upto 3.50 lacs pa
Place of posting – Bangalore
Should have excellent communication & interpersonal skills.
