{"id":6684,"date":"2021-07-05T12:24:16","date_gmt":"2021-07-05T06:54:16","guid":{"rendered":"https:\/\/trident.ac.in\/placementnotice\/?p=6684"},"modified":"2021-07-07T18:55:30","modified_gmt":"2021-07-07T13:25:30","slug":"virtual-joint-campus-drive-bookingjini-for-mca-b-techall-2021-yop","status":"publish","type":"post","link":"https:\/\/trident.ac.in\/placementnotice\/virtual-joint-campus-drive-bookingjini-for-mca-b-techall-2021-yop\/","title":{"rendered":"Virtual Campus Drive \u2013 Bookingjini for MCA\/B.Tech(All) 2021 YOP | Register on or before 9th July 2021 till 10 AM"},"content":{"rendered":"

JOB DESCRIPTION- CLIENT SUCCESS EXECUTIVE<\/p>\n\n\n\n\n\n\n\n\n\n\n
Job Title: <\/strong><\/td>\nClient success Executive<\/td>\nJob Category: <\/strong><\/td>\nSupport<\/td>\n<\/tr>\n
Department\/Group: <\/strong><\/td>\nClient Success<\/td>\nTravel Required: <\/strong><\/td>\nNo<\/td>\n<\/tr>\n
Location: <\/strong><\/td>\nBhubaneswar, Odisha<\/td>\nPosition Type: <\/strong><\/td>\nFull-Time<\/td>\n<\/tr>\n
Level\/Salary Range: <\/strong><\/td>\n2,40,000-3,00,000<\/td>\nDate Posted: <\/strong><\/td>\n20th June 2021<\/td>\n<\/tr>\n
HR Contact: <\/strong><\/td>\n-9937386090<\/td>\nPosting Expires: <\/strong><\/td>\n21st July 2021<\/td>\n<\/tr>\n
Will Train Application(s): <\/strong><\/td>\nYes<\/td>\n<\/tr>\n
Applications Accepted By:<\/strong><\/td>\n<\/td>\n<\/td>\n<\/tr>\n
\u00a0Email ID :- <\/strong><\/td>\nhr@bookingjini.com <\/strong><\/td>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n

Job Description<\/strong><\/p>\n

Role and Responsibilities:
\n1) Operate as the lead point of contact for all matters specific to our customers
\n2) Support and Coordinate with the tech team to ensure seamless delivery to clients
\n3) Own the product knowledge base
\n4) Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success
\n5) Develop a trusted advisor relationship with key customer stakeholders
\n6) Address Customer concerns and provide solutions to ensure satisfaction
\n7) Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the product team
\n8) Manage the Customer Success strategy for tracking and reporting on client health and reducing customer churn
\n9) Create and perform Monthly \/ Quarterly Business Reviews for ensuring customer retention and expansion
\n10) Effectively delivering results to key stakeholders
\n11) Raise open issues with cross
\n12) Functional teams and take ownership of resolving the issues in a timely manner
\n13) Constantly work towards providing innovative strategies for delivering customer delight
\n14) Engage with team to understand the nuances of their work processes and the resulting needs and pain points
\n15) Provide the best training experience we possibly can to our team.<\/p>\n

Key Result Areas<\/strong>
\n1) Should be passionate about engaging customers and expanding their use cases through our product
\n2) Passionate and pro-active: a driven, self-starter who can work independently and as part of a team
\n3) Take initiative and ownership and need little supervision
\n4) Have strong problem-solving skills and are great at finding creative solutions and work arounds when needed
\n5) Have a good data analysis and data-driven decision -making skills
\n6) Strong project management skills
\n7) Are an excellent communicator
\n8) Have high proficiency in Microsoft Office(Excel, Word, Powerpoint)and keynote.<\/p>\n

Register Here:<\/strong>\u00a0https:\/\/forms.gle\/Uk8PocdgtbCjGPXm7<\/a><\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

JOB DESCRIPTION- CLIENT SUCCESS EXECUTIVE Job Title: Client success Executive Job Category: Support Department\/Group: Client Success Travel Required: No Location: Bhubaneswar, Odisha Position Type: Full-Time Level\/Salary Range: 2,40,000-3,00,000 Date Posted: 20th June 2021 HR Contact: -9937386090 Posting Expires: 21st July 2021 Will Train Application(s): Yes Applications Accepted By: \u00a0Email ID :- hr@bookingjini.com   Job Description<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-6684","post","type-post","status-publish","format-standard","hentry","category-placementnotice"],"_links":{"self":[{"href":"https:\/\/trident.ac.in\/placementnotice\/wp-json\/wp\/v2\/posts\/6684","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/trident.ac.in\/placementnotice\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/trident.ac.in\/placementnotice\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/trident.ac.in\/placementnotice\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/trident.ac.in\/placementnotice\/wp-json\/wp\/v2\/comments?post=6684"}],"version-history":[{"count":5,"href":"https:\/\/trident.ac.in\/placementnotice\/wp-json\/wp\/v2\/posts\/6684\/revisions"}],"predecessor-version":[{"id":6690,"href":"https:\/\/trident.ac.in\/placementnotice\/wp-json\/wp\/v2\/posts\/6684\/revisions\/6690"}],"wp:attachment":[{"href":"https:\/\/trident.ac.in\/placementnotice\/wp-json\/wp\/v2\/media?parent=6684"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/trident.ac.in\/placementnotice\/wp-json\/wp\/v2\/categories?post=6684"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/trident.ac.in\/placementnotice\/wp-json\/wp\/v2\/tags?post=6684"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}