{"id":8263,"date":"2022-01-11T17:54:40","date_gmt":"2022-01-11T12:24:40","guid":{"rendered":"https:\/\/trident.ac.in\/placementnotice\/?p=8263"},"modified":"2022-01-11T18:03:52","modified_gmt":"2022-01-11T12:33:52","slug":"virtual-recruitment-drive-by-simplotel-for-b-techall-mba-2022-yop-register-before-12-1-22-130-pm","status":"publish","type":"post","link":"https:\/\/trident.ac.in\/placementnotice\/virtual-recruitment-drive-by-simplotel-for-b-techall-mba-2022-yop-register-before-12-1-22-130-pm\/","title":{"rendered":"Virtual Recruitment Drive by Simplotel for B.Tech(all), MBA 2022 YOP | Register before 12.1.22, 1:30 PM"},"content":{"rendered":"

Dear Students,<\/span><\/strong><\/p>\n

\u00a0<\/span><\/b><\/div>\n
Simplotel <\/span>is currently looking to hire resources from the Engineering and MBA background. Job description is shared below.<\/span><\/div>\n
<\/div>\n
Joining: Immediate\u00a0<\/b><\/span><\/div>\n
\u00a0<\/span><\/div>\n
\n
Current active position:\u00a0<\/b><\/span><\/div>\n
Technical Operations Specialist\u00a0<\/span><\/div>\n
Experience: 0 – 1 year\u00a0<\/span><\/div>\n
Compensation: 4 LPA (Fixed)\u00a0+ 0.5 LPA (Variable)\u00a0<\/span><\/div>\n<\/div>\n
<\/div>\n
Company Profile:\u00a0<\/strong><\/div>\n
Simplotel is a Bangalore based, Software-as-a-Service (SaaS) company helping over 2,000 hotels across 21
\ncountries grow their direct business. We are powering e-commerce for some of the largest hotels in India. The
\nname Simplotel comes from a combination of Simple and Hotel – our mission is to Simplify the life of hoteliers
\nthrough technology. Simplotel is a \u2018Shopify for Hotels\u2019, was founded in October 2013 and is funded by Go-MMT –
\nIndia\u2019s largest Online Travel Agency.
\nPosition: Technical Operations Specialist
\nWe are looking for a Technical Operations Specialist to provide enterprise-level support to our clients (hotels). A
\nsuitable candidate needs to have a keen eye for detail, work collaboratively within a team to ensure the smooth
\nfunctioning of the Operations department. Ultimately, you will be a person our clients trust. They will rely on
\nyou to provide timely and accurate resolutions.
\nResponsibilities
\n\u25cf Respond, manage, and resolve customer queries and issues sent via a ticketing system
\n\u25cf Talk clients through a series of actions (either via phone, email, or chat), until their queries and issues are
\nresolved
\n\u25cf Develop and implement strategies that will ensure a positive experience that exceeds the hotel and its guests\u2019
\nexpectations
\n\u25cf Conduct training sessions for clients to effectively leverage the use of our products
\n\u25cf Follow defined steps to setup and configure our products, coordinating with both external partners as well as
\nclient stakeholders where necessary
\n\u25cf Provide feedback and escalate unresolved issues to internal departments (e.g.: Software Developers,
\nCustomer Success\/Account Managers)
\n\u25cfPrioritize and manage several open issues simultaneously
\n\u25cf Operate & drive several projects internally
\n\u25cf Create SOPs and document knowledge in detailed steps<\/div>\n
<\/div>\n
Requirements:<\/strong><\/div>\n
\u25cf B.Tech. (All) & MBA<\/b>
\n\u25cf Excellent problem-solving and communication skills
\n\u25cf Good understanding of computer systems, mobile devices and comfortable using software products
\n\u25cf Basic understanding and knowledge of DNS (A, NS, MX records etc)
\n\u25cf Ability to sustain with dynamic processes and constant updates
\n\u25cf Ability to provide step-by-step guidance, both written and verbal
\n\u25cf 1 to 2 years of experience in a client-facing role in a consultation\/support function<\/div>\n
<\/div>\n
Job Location: Bengaluru<\/strong><\/div>\n
<\/div>\n
Link to Register: <\/strong><\/strong>https:\/\/forms.gle\/LccBKMFJiHqnMxAC9<\/a>
\n<\/strong><\/strong><\/div>\n","protected":false},"excerpt":{"rendered":"

Dear Students, \u00a0 Simplotel is currently looking to hire resources from the Engineering and MBA background. Job description is shared below. Joining: Immediate\u00a0 \u00a0 Current active position:\u00a0 Technical Operations Specialist\u00a0 Experience: 0 – 1 year\u00a0 Compensation: 4 LPA (Fixed)\u00a0+ 0.5 LPA (Variable)\u00a0 Company Profile:\u00a0 Simplotel is a Bangalore based, Software-as-a-Service (SaaS) company helping over 2,000<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3,5],"tags":[],"class_list":["post-8263","post","type-post","status-publish","format-standard","hentry","category-placementnotice","category-placement-notice"],"_links":{"self":[{"href":"https:\/\/trident.ac.in\/placementnotice\/wp-json\/wp\/v2\/posts\/8263","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/trident.ac.in\/placementnotice\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/trident.ac.in\/placementnotice\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/trident.ac.in\/placementnotice\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/trident.ac.in\/placementnotice\/wp-json\/wp\/v2\/comments?post=8263"}],"version-history":[{"count":3,"href":"https:\/\/trident.ac.in\/placementnotice\/wp-json\/wp\/v2\/posts\/8263\/revisions"}],"predecessor-version":[{"id":8266,"href":"https:\/\/trident.ac.in\/placementnotice\/wp-json\/wp\/v2\/posts\/8263\/revisions\/8266"}],"wp:attachment":[{"href":"https:\/\/trident.ac.in\/placementnotice\/wp-json\/wp\/v2\/media?parent=8263"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/trident.ac.in\/placementnotice\/wp-json\/wp\/v2\/categories?post=8263"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/trident.ac.in\/placementnotice\/wp-json\/wp\/v2\/tags?post=8263"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}