{"id":967,"date":"2017-02-03T13:55:10","date_gmt":"2017-02-03T13:55:10","guid":{"rendered":"http:\/\/trident.ac.in\/maintain\/?p=967"},"modified":"2017-02-03T13:55:10","modified_gmt":"2017-02-03T13:55:10","slug":"on-campus-drive-by-ags-on-9th-feb-for-b-tech-csiteeeeeetc-2017-passouts","status":"publish","type":"post","link":"https:\/\/trident.ac.in\/placementnotice\/on-campus-drive-by-ags-on-9th-feb-for-b-tech-csiteeeeeetc-2017-passouts\/","title":{"rendered":"On campus drive by AGS on 9th Feb for B.Tech.(CS\/IT\/EE\/EEE\/ETC) 2017 passouts."},"content":{"rendered":"<p style=\"text-align: center;\"><strong>NOTICE<\/strong><\/p>\n<p style=\"text-align: center;\"><strong>(Dt. 3\/2\/2017)<\/strong><\/p>\n<p style=\"text-align: left;\">AGS Transact Technologies Ltd. (http:\/\/www.agsindia.com\/) is going to conduct an on campus recruitment drive for two different profiles i.e. Desktop Support Engineer (Eligible Branches:CS\/IT\/ETC) and Engineer- Customer Support (Eligible Branches:EE\/EEE\/ETC) on 9th February 2017. The detailed Job Description for the both the profiles are given below.<\/p>\n<p style=\"text-align: left;\"><span style=\"text-decoration: underline;\"><strong>JOB DESCRIPTION FOR &#8220;DESKTOP SUPPORT ENGINEER&#8221;:<\/strong><\/span><\/p>\n<table>\n<tbody>\n<tr>\n<td width=\"180\"><strong>Appointment<\/strong> <strong>Vacant<\/strong><\/td>\n<td width=\"594\"><strong>Desktop<\/strong> <strong>Support<\/strong> <strong>Engineer<\/strong> <strong>OR Engineer \u2013 Customer Support<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"180\"><strong>Designation<\/strong><\/td>\n<td width=\"594\"><strong>Engineer<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"180\">&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Job Description \/ Responsibilities<\/strong><\/p>\n<p><strong>\/ Requisites<\/strong><\/td>\n<td width=\"594\">&nbsp;<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Providing solution by troubleshooting issues on Laptop, desktop, Network routers, Network switch, OS like MS Windows 7\/10, Linux, software installation and email configuration etc.<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Availability \u2013 To attend Operations as per the timings and shift roster<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 To accept incident with tickets from users, BMC Tools, TL and to act for resolution within agreed timeline.<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Software troubleshooting and support at the center<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 To update, close and assign the calls using Portal<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Incident required Vendor Support \u2013 to assign the call to the vendor and follow up<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 To maintain daily, weekly check lists and other reports and to provide it to TL on regular basis<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 To manage end user &amp; Customer satisfaction and Relationship<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 To maintain service quality \u2013 to correctly attend, categorize and escalate all incidents<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Resolving incidents within established time lines<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Located at one location and he has to take care his surrounding sites IT Support.<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Maintaining Customer satisfaction and cordial relationship with business team<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 9 hours working &#8230; support timing 9 AM to 10:00 PM<\/td>\n<\/tr>\n<tr>\n<td width=\"180\">&nbsp;<\/p>\n<p><strong>Compensation<\/strong> <strong>Offered<\/strong><\/p>\n<p>Min \u2013 Max Range<\/td>\n<td width=\"594\">&nbsp;<\/p>\n<p><strong>1.70 LPA (Net take home RS. 14000)<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"180\">&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Desired<\/strong> <strong>profile<\/strong> <strong>of<\/strong> <strong>the<\/strong> <strong>candidate<\/strong><\/td>\n<td width=\"594\">&nbsp;<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 B.E &#8211; CS\/IT\/Electronics\/Telecommunication\/<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Relevant knowledge in Computer Software \/ Computer hardware maintenance<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Should be ready to work on field.<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Should have good communication skills.<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Well groomed<\/td>\n<\/tr>\n<tr>\n<td width=\"180\"><strong>Min.Exp.<\/strong><\/td>\n<td width=\"594\">Fresher<\/td>\n<\/tr>\n<tr>\n<td width=\"180\"><strong>Max.<\/strong> <strong>Exp<\/strong><\/td>\n<td width=\"594\">Fresher<\/td>\n<\/tr>\n<tr>\n<td width=\"180\"><strong>Location<\/strong> <strong>of<\/strong> <strong>posting<\/strong><\/p>\n<p>(mention country (if oversea) and city)<\/td>\n<td width=\"594\">&nbsp;<\/p>\n<p>Pan India<\/td>\n<\/tr>\n<tr>\n<td width=\"180\"><strong>Organization<\/strong> <strong>Name<\/strong><\/td>\n<td width=\"594\">AGS Transact Technologies Ltd.<\/td>\n<\/tr>\n<tr>\n<td width=\"180\"><strong>Vertical<\/strong> <strong>Name<\/strong><\/td>\n<td width=\"594\">Retail Support \u2013 Future Group &amp; Pantaloons Project<\/td>\n<\/tr>\n<tr>\n<td width=\"180\"><strong>Email<\/strong><\/td>\n<td width=\"594\"><a href=\"mailto:Campus@agsindia.com\">Campus@agsindia.com<\/a><\/td>\n<\/tr>\n<tr>\n<td width=\"180\"><strong>Website<\/strong><\/td>\n<td width=\"594\"><a href=\"http:\/\/www.agsindia.com\/\">www.agsindia.com<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p><strong>NOTE &#8211; These candidates will be under the <u>National Employability Through<\/u> <u>Apprenticeship Program <\/u>for 12 Month to 24 Month as per the <u>Ministry of Skill<\/u> <u>development &amp; entrepreneurship.<\/u><\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"text-decoration: underline;\"><strong>JOB DESCRIPTION FOR &#8220;ENGINEER \u2013 CUSTOMER SUPPORT&#8221;:<\/strong><\/span><\/p>\n<table>\n<tbody>\n<tr>\n<td width=\"217\"><strong>Appointment<\/strong> <strong>Vacant<\/strong><\/td>\n<td width=\"526\">Engineer \u2013 Customer Support<\/td>\n<\/tr>\n<tr>\n<td width=\"217\"><strong>Designation<\/strong><\/td>\n<td width=\"526\">Engineer<\/td>\n<\/tr>\n<tr>\n<td width=\"217\"><strong>Number of Positions<\/strong><\/td>\n<td width=\"526\">&#8211;<\/td>\n<\/tr>\n<tr>\n<td width=\"217\">&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Job<\/strong> <strong>Description<\/strong> <strong>\/ Responsibilities \/ Requisites<\/strong><\/td>\n<td width=\"526\">\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Service engineer capable of handling the after sales support for the ATM machines services for 24 * 7 as and when required.<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Installation of the machines<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Attending Breakdown Calls received from customer as well as helpdesk.<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Preventive maintenance of the machine as per the SLA agreement.<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Payment Collections as per Area Manager\/Team Leader Directive.<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Timely Voucher Submission.<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Follow the SLAs provided.<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Software up gradation.<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Call escalation as per the Escalation Matrix.<\/td>\n<\/tr>\n<tr>\n<td width=\"217\">&nbsp;<\/p>\n<p><strong>Compensation<\/strong> <strong>Offered<\/strong><\/p>\n<p>Min \u2013 Max Range<\/td>\n<td width=\"526\">&nbsp;<\/p>\n<p>2.20 LPA (Net Take home \u2013 18000)<\/td>\n<\/tr>\n<tr>\n<td width=\"217\">&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Desired<\/strong> <strong>profile<\/strong> <strong>of the candidate<\/strong><\/td>\n<td width=\"526\">\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 B.E &#8211; Electronics\/Telecommunication\/Electrical<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Relevant knowledge in electronics \/ Computer hardware maintenance<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Should be ready to work on field.<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Should have good communication skills.<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Well groomed<\/td>\n<\/tr>\n<tr>\n<td width=\"217\"><strong>Min.Exp.<\/strong><\/td>\n<td width=\"526\">Fresher<\/td>\n<\/tr>\n<tr>\n<td width=\"217\"><strong>Max. Exp<\/strong><\/td>\n<td width=\"526\">Fresher<\/td>\n<\/tr>\n<tr>\n<td width=\"217\"><strong>Location of posting<\/strong><\/p>\n<p>(mention country (if oversea) and city)<\/td>\n<td width=\"526\">&nbsp;<\/p>\n<p>Pan India<\/td>\n<\/tr>\n<tr>\n<td width=\"217\"><strong>Industry Type<\/strong><\/td>\n<td width=\"526\">Electronics \/ ITES<\/td>\n<\/tr>\n<tr>\n<td width=\"217\"><strong>Organization<\/strong> <strong>Name<\/strong><\/td>\n<td width=\"526\">AGS Transact Technologies Ltd.<\/td>\n<\/tr>\n<tr>\n<td width=\"217\"><strong>Vertical<\/strong> <strong>Name<\/strong><\/td>\n<td width=\"526\">Banking Support<\/td>\n<\/tr>\n<tr>\n<td width=\"217\"><strong>Website<\/strong><\/td>\n<td width=\"526\"><a href=\"http:\/\/www.agsindia.com\/\">www.agsindia.com<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p><strong>Note: <\/strong><strong>&#8211; This position would be on rolls of India\u2019s Largest Employability Scheme is a Public Private Partnership of Team lease Skills University, CII, and NSDC under the National Employability Enhancement Mission of the Ministry of HRD (AICTE).<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>NOTICE (Dt. 3\/2\/2017) AGS Transact Technologies Ltd. (http:\/\/www.agsindia.com\/) is going to conduct an on campus recruitment drive for two different profiles i.e. Desktop Support Engineer (Eligible Branches:CS\/IT\/ETC) and Engineer- Customer Support (Eligible Branches:EE\/EEE\/ETC) on 9th February 2017. The detailed Job Description for the both the profiles are given below. JOB DESCRIPTION FOR &#8220;DESKTOP SUPPORT ENGINEER&#8221;:<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"class_list":["post-967","post","type-post","status-publish","format-standard","hentry","category-placement-notice"],"_links":{"self":[{"href":"https:\/\/trident.ac.in\/placementnotice\/wp-json\/wp\/v2\/posts\/967","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/trident.ac.in\/placementnotice\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/trident.ac.in\/placementnotice\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/trident.ac.in\/placementnotice\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/trident.ac.in\/placementnotice\/wp-json\/wp\/v2\/comments?post=967"}],"version-history":[{"count":0,"href":"https:\/\/trident.ac.in\/placementnotice\/wp-json\/wp\/v2\/posts\/967\/revisions"}],"wp:attachment":[{"href":"https:\/\/trident.ac.in\/placementnotice\/wp-json\/wp\/v2\/media?parent=967"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/trident.ac.in\/placementnotice\/wp-json\/wp\/v2\/categories?post=967"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/trident.ac.in\/placementnotice\/wp-json\/wp\/v2\/tags?post=967"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}