Capgemini Off Campus Drive || Hiring for BBA, BCA, BSc (Only Female candidates ) – 2025 & 2026 batch || Register Before 31 March 2026 by 11:59 PM.

Dear Students,

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human
energy through technology for an inclusive and sustainable future.

Capgemini in India comprises nearly 175,000 team members working across 13 locations. We create opportunities for our colleagues to work on new-age technologies with the world’s leading brands. We offer a range of career paths and internal career opportunities within the Capgemini group, an inclusive and supportive environment, and learning opportunities. We also have lot of fun along the way.

Eligibility:

As part of our diversity and inclusion efforts, we are particularly encouraging applications from female candidates for this position
Qualification: Any 3-year graduate/diploma – 2025 & 2026 batch pass out only
Should have excellent communication and English-speaking skills
Should have good interpersonal skills and ability to perform under pressure
Basic computing skills
Candidate should not have any active backlogs during the process or at the time of joining and must be willing to work in a 24/7 environment

Job Description : Please refer to the registration link below

https://app.joinsuperset.com/join/#/signup/student/jobprofiles/bd561102-3d53-4b17-85c2-34aaaa8267ea

CTC	INR 300,000.00 per Annum
Salary Break-up / Additional Info	3.25 Lacs (3 LPA + 25k one-time incentive)

Job Description

**Candidates must have an active DigiLocker account and active mobile number linked with their Aadhar Number while applying for this job.**

As part of our diversity and inclusion efforts, we are particularly encouraging applications from female candidates for this position

CSG is Capgemini’s Cloud & Infra Services’ (CIS) first line of defense managing IT infrastructure incidents and service requests via Business Intelligence Approach using legacy (email and voice) and digital contact channels (chat, SSP, BOTs, etc.). CSG works in cohesion to offer optimized, proactive, predictive and user centric IT support solutions for Capgemini’s CIS division global customer base. Based on your profile and assessment performance, we would like to offer you an opportunity to be a part of Customer Support Group where you enable speedy and satisfactory incident resolution/escalation to improve the experience of end user. You are required to be flexible in working with clients (24 x 7 rotational shifts) across different Regions and time zones.

Job Description:

Provide best-in-class customer service/problem resolution and technical troubleshooting to customer queries over the voice-based phone service and other contact channels and should be willing to multi-task across different channels of support
- Ticket Management – Prioritize the urgency of the ticket, right categorization based on issues of the ticket, track status of the ticket (On-hold, Open, closed & resolved), Keep customers informed on status etc.
- Business intelligence – use ticket data and analysis, tools and use best practices in the account to support customer
- Service Delivery – Its our service to the customer and delivering what is expected
- Customer Management – How effectively you are interaction starting from Greeting to resolution and call closure is what is expected
- CHIP – Our intelligent AI BOT which help to answer customer query saving SD & customers time and effort on issue resolution. Also helps in making customer’s experience better
- Service email retrieve – How effective are we in handling email as a contact channel and minimize hops between SD and the customer
- Knowledge Management – How effectively we manage the Knowledge base to resolve customer issues
- Service Marketing – Increase customer brand by bringing and here its Capgemini where we talk about tools where increase usage can help the customer
Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical/industries
Troubleshoot customer issues related to internet – troubleshooting, Password reset/session reset/renaming profile
Meet customer requirements through first contact resolution (Resolve an issue in the first contact itself)
Clarify customer requirements
- Probe for and confirm understanding of requirements or problem
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
Listen attentively to customer needs and concerns; demonstrate empathy
Candidate should not have any backlog at the time of assessment and joining Capgemini

Desired Skills:

Should have excellent communication and English speaking skills
Should have good interpersonal skills and ability to perform under pressure
Basic computing skills
Willing to work in a 24/7 environment
Candidates must be open to relocate to any location and work in night shifts

Qualification –

Qualification- Any 3-year graduate/diploma pass outs from 2025 & 2026 Batch

Job Location – Noida

Please Note –

Only shortlisted candidates will be invited for the assessment / selection process
Selection process will be done in virtual mode
Candidates will be responsible for arranging required infrastructure for appearing for the selection process which will be conducted online

Disclaimer: –

By agreeing to participate in the campus recruitment drive you are agreeing to accept the prescribed process of this recruitment and shortlisting or selection is at sole discretion of Capgemini. This participation and registration does not guarantee a call/offer letter, and the same will be based on the positions available across different cities in India among others.

This Position is open only for Indian Citizens.

Job Location: Noida

Assessment 1	English Assessment The English/Communication module assessing listening, speaking, reading, and writing will be virtual in nature.
Assessment 2	Technical and HR Interviews

Kindly share the process and program details as well as our registration link with interested students.

Please note that this registration is mandatory for receiving Capgemini related information and for applying for job opportunities. Only those who complete the registration and application for the job will be eligible to attend the various stages of placement.

Register on Superset