On campus drive by AGS on 9th Feb for B.Tech.(CS/IT/EE/EEE/ETC) 2017 passouts.
NOTICE
(Dt. 3/2/2017)
AGS Transact Technologies Ltd. (http://www.agsindia.com/) is going to conduct an on campus recruitment drive for two different profiles i.e. Desktop Support Engineer (Eligible Branches:CS/IT/ETC) and Engineer- Customer Support (Eligible Branches:EE/EEE/ETC) on 9th February 2017. The detailed Job Description for the both the profiles are given below.
JOB DESCRIPTION FOR “DESKTOP SUPPORT ENGINEER”:
| Appointment Vacant | Desktop Support Engineer OR Engineer – Customer Support |
| Designation | Engineer |
|
Job Description / Responsibilities / Requisites |
· Providing solution by troubleshooting issues on Laptop, desktop, Network routers, Network switch, OS like MS Windows 7/10, Linux, software installation and email configuration etc. · Availability – To attend Operations as per the timings and shift roster · To accept incident with tickets from users, BMC Tools, TL and to act for resolution within agreed timeline. · Software troubleshooting and support at the center · To update, close and assign the calls using Portal · Incident required Vendor Support – to assign the call to the vendor and follow up · To maintain daily, weekly check lists and other reports and to provide it to TL on regular basis · To manage end user & Customer satisfaction and Relationship · To maintain service quality – to correctly attend, categorize and escalate all incidents · Resolving incidents within established time lines · Located at one location and he has to take care his surrounding sites IT Support. · Maintaining Customer satisfaction and cordial relationship with business team · 9 hours working … support timing 9 AM to 10:00 PM |
|
Compensation Offered Min – Max Range |
1.70 LPA (Net take home RS. 14000) |
|
Desired profile of the candidate |
· B.E – CS/IT/Electronics/Telecommunication/ · Relevant knowledge in Computer Software / Computer hardware maintenance · Should be ready to work on field. · Should have good communication skills. · Well groomed |
| Min.Exp. | Fresher |
| Max. Exp | Fresher |
| Location of posting
(mention country (if oversea) and city) |
Pan India |
| Organization Name | AGS Transact Technologies Ltd. |
| Vertical Name | Retail Support – Future Group & Pantaloons Project |
| [email protected] | |
| Website | www.agsindia.com |
NOTE – These candidates will be under the National Employability Through Apprenticeship Program for 12 Month to 24 Month as per the Ministry of Skill development & entrepreneurship.
JOB DESCRIPTION FOR “ENGINEER – CUSTOMER SUPPORT”:
| Appointment Vacant | Engineer – Customer Support |
| Designation | Engineer |
| Number of Positions | – |
|
Job Description / Responsibilities / Requisites |
· Service engineer capable of handling the after sales support for the ATM machines services for 24 * 7 as and when required.
· Installation of the machines · Attending Breakdown Calls received from customer as well as helpdesk. · Preventive maintenance of the machine as per the SLA agreement. · Payment Collections as per Area Manager/Team Leader Directive. · Timely Voucher Submission. · Follow the SLAs provided. · Software up gradation. · Call escalation as per the Escalation Matrix. |
|
Compensation Offered Min – Max Range |
2.20 LPA (Net Take home – 18000) |
|
Desired profile of the candidate |
· B.E – Electronics/Telecommunication/Electrical
· Relevant knowledge in electronics / Computer hardware maintenance · Should be ready to work on field. · Should have good communication skills. · Well groomed |
| Min.Exp. | Fresher |
| Max. Exp | Fresher |
| Location of posting
(mention country (if oversea) and city) |
Pan India |
| Industry Type | Electronics / ITES |
| Organization Name | AGS Transact Technologies Ltd. |
| Vertical Name | Banking Support |
| Website | www.agsindia.com |
Note: – This position would be on rolls of India’s Largest Employability Scheme is a Public Private Partnership of Team lease Skills University, CII, and NSDC under the National Employability Enhancement Mission of the Ministry of HRD (AICTE).
