Company Name: Tech Mahindra

Location: Bhubaneswar

Date – 2nd  March 2020. 

Time  – 9:00 AM.

Venue: MITS School of Biotechnology, 2,P, Infocity, Patia, BBSR.

 We are looking for all Graduates and Masters All BA│BCOM│BSC│BSC IT│MA│MCOM│ │ – All Streams │BBA │BCA ││MBA│MBA FM│MCA│MSC│for E-Commerce Technical Support & Customer Support Profiles.

2019 & 2020 Pass out students are eligible. Also If you have Passed out students we can hire them as well.

E-Commerce Knowledge is also preferable

Excellent English & Hindi Communication Skills and Willingness to work in 24/7 working environment is a must.

 Night Shift is a Must Home Drop from official Cab will be given After night shift

Job Description – International Voice E-Commerce Customer Support Executive / E-Commerce Technical Support Executive E-Commerce Technical Troubleshooting

• Technical Troubleshooting E-Commerce Customer Support Executive – International Voice
• Excellent communication skills in English with ability to manage customer conversation ensuring confidence, clarity and ability to build rapport
• Should be able to analyze issues of customers & provide solution ensuring customer satisfaction
• Trouble-shooting & Customer support to premium clients over the phone (inbound)
• Keyboard & PC Literate (User level knowledge of Operating Systems)

Employee Facilities Provided:

• 24*7 Cafeteria / Gymnasium / Concierge desks / Recreation facility etc.
• Best Training provided- New Hires to Development Training
• Multiple Growth Opportunities within the Company.
• Lucrative Salary & Performance incentives, attendance incentives etc. that too in Bhubaneshwar
• Provident Fund, Gratuity, Mediclaim, Life Insurance etc. provided

Salary Package Offered to Suitable Candidates: 1.5 to 1.7 Lac Per Annum for Fresher & 1.9 to 2.2 Per Annum for Experienced (Gross)

Desired Candidate Profile:

• 18-30years of age
• Fresher & experienced, both can apply
• Undergraduates , Result awaited & Graduate both are eligible
• Final year graduates awaiting results/result published online are also eligible
• Knowledge of basics of – MS Office(Word/Excel/Power Point)
• CA and CS are NOT eligible
• MBA / PGDM / MCA / MTECH / All PG’s are also eligible

Interview Rounds :

1 – GD Round

2 – PI Round

After PI and GD Rounds we will be sharing the shortlisted candidates detail Officially on E-mail and after final exams they can Join us post Successfully clearance of Ops and V&A Rounds.