TTEC India – Recruitment Drive for MCA 2026 yop. Register before 21st August, 2026 (Within 12 P.M)
Dear Students
Please find the details below:
About TTEC
Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. Learn more about our company values, our Environmental, Social, and Governance (“ESG”), and how we support gender diversity, including through a leadership program that empowers the women of TTEC. Visit www.ttec.com to know more about the organization.
Our Opportunities
We provide excellent career growth opportunities to the Fresher/Experienced candidates with excellent English communication skills (Verbal & Written) who want to make a career in the BPO industry. We are particularly proud of this opportunity which we offer to whoever joins us, and there are a lot of passionate individuals who have made the most of this opportunity and are still associated with us as a part of our senior leadership team. We have an open, diverse and growth-oriented culture and offers:
- 100% Legally Compliant to all State & Central laws
- Competitive Salary & Benefits
- Employee centric Human Resource Policies
- Fast career growth in Operations & Support functions
- Flat Organization structure & Open Door Policy
- Employee Development plans
- Fun @ Work & lot of Employee Engagement & Corporate Social Responsibility programs
What makes TTEC tick?
A lot of things go into making our distinctive flavor, but we’re talking about one specific ingredient today – our zest for life. Living life with enthusiasm is just part of who we are. And we do it together, no matter where we’re located. We enjoy what we do, care about who we work with and take every chance to have fun after a hard day’s work. Our vibrancy is a big part of our tradition and our future.
TTEC: We’re CX obsessed: https://www.youtube.com/watch?
TTEC Worldwide: A Global Tour of TTEC’s Talent: https://www.youtube.com/watch?
TTEC Mohali | Inside Our Newest India Site: https://www.youtube.com/watch?
Inside TTEC Ahmedabad | Office Tour, Culture & Opportunities in India: https://www.youtube.com/watch?
We are hiring for the position of “Healthcare Customer Service Representative”.
Selected candidates will join us at our state-of-the-art facility in Mohali, where they will be part of a vibrant, people-first culture and contribute to delivering exceptional customer experiences for some of the world’s leading brands.
We partner with a leading name in the global healthcare industry—an essential and ever-evolving field that touches every life. Just as online shopping has revolutionized how we meet our everyday needs, our client is transforming the way people experience healthcare services. The expectations which we have from individuals whom we hire:
- Amazing fluency – written English
- Accurately understand and resolve the customer concerns
- Answer incoming communications from customers and resolve issues with customers using via verbal & written communication
- Active Listening & Quick Thinking – In a voice support role, it is expected that representatives handle live customer conversations with clarity and empathy. Each call may involve different types of queries, and it is essential to understand the concern quickly, provide accurate resolutions efficiently, and minimize the customer’s wait time—all while maintaining a professional and engaging tone.
- Patience – a key aspect of the job. Not all customers are satisfied with a resolution which is provided though it is as per the policies/guidelines laid down by the client. To be able to handle such situations by keeping calm and at the same time convincing the customer about the resolution provided
- Retention – It is very important to be aware of the policies laid down by the client and also be aware of any product updates which come from the client. Effectively, absorbing and retaining content delivered throughout the training period and clear assessments conducted during that particular period
- Flexibility – Individuals should be flexible to work in a 24/7 environment. Though we try our best to provide shifts which are rotating on a monthly basis, however based on the business requirements, they would also be expected to work in consecutive night shifts, say 3-4 months
Employment Type: Full Time
Payroll: Company Pay Roll
Number of vacancies: 50+
(Hiring strictly depends on the quality of the candidates fulfilling our recruitment parameters.)
Job location:
- Mohali, Punjab (Work from Office)
- Outstation candidates have to be ready to relocate to Mohali.
Training Period : 3-6 months
CTC/Salary:
CTC INR 3.00 LPA
Monthly INR 25,000
Plus Employee Benefits + Attractive incentive schemes + Night Shift Allowance.
For details of the applicable Employee Benefits, please refer to the attached Employee Benefits Worksheet file.
Educational Qualification: MCA
Stream or branch or specialization: All streams are eligible if the candidates are willing to work as Customer Service Representative (Chat and Email) and relocate to Ahmedabad (WFO)
Batch / Year of passing out: 2026 passed out batch
Cut Off Criteria: Not applicable
Gender preference: Male and Female both
Bond or security details or service agreement: Not applicable
Joining: The selected candidates have to join immediately (work from office only) from Aug/Sep 2026.
Important Advisory: Zero-Fee Recruitment Policy:
Please note that no candidate is required to pay any amount or fees at any stage of the recruitment process – before, during, or after selection or joining. This includes any form of payment to the company, our recruitment partners, or any third parties involved. We follow a transparent and merit-based hiring process, and any request for payment should be considered fraudulent. Candidates are advised to immediately report such incidents to our official communication channels.
This recruitment event is organized and coordinated by NextGen Ventures
(NextGen Recruitment Ventures Limited)
We hereby invite interested and eligible students from your esteemed institution to participate in this recruitment initiative.
Selection Process :
TTEC will follow the following Selection Procedure while recruiting the candidates against the vacancies as mentioned above:
- Interested candidates have to apply online at the link sent by NextGen Ventures (along with updated resume and photograph). NextGen Ventures will also conduct online Pre-recruitment briefing to the candidates as and when required.
- Online assessment consists of Situational Judgement Test, Personality Assessment, Computer Skills Assessment, Logical Reasoning & Cognitive Ability & English. Students who clear the Online assessment will qualify for the next phase of process (To be conducted by TTEC | Elimination round)
- Online written language test through Teams (To be conducted by TTEC | Elimination round)
- Online interview round (To be conducted by TTEC | Elimination round)
- Finalization of candidates & declaration of final selected candidates list.
- Offer letters/letter of intent (LOI) of hiring/selecting the candidate will be issued subsequently.
- On boarding.
If your institute is interested in participating in this recruitment drive, kindly inform your eligible and interested students to register online using the link provided below at the earliest.
Registration Link :
https://forms.gle/
Last date for online application : 21st August, 2026 (Within 12 P.M)
The complete schedule, along with contact details of the relevant coordinators, will be shared with you shortly.
