No Diploma/ME/M.Tech/MBA/MCA/MSc

10th or equivalent: Pass

12th or equivalent: Pass

Graduation: Pass (Should have done the Graduation only from the colleges accredited by MHRD, UGC, and AICTE)

  2021– max 3 years of GAP in education allowed (10th to graduation). No Gaps are allowed in the Graduation period. Graduation should be completed within 4 years from the start of Graduation.

Technical Interview

HR interview

Excellent communication skills required as you will work in International Voice Support.

Managing data and implementing changes, providing employees/Clients with guidance in handling difficult or complex problems or in resolving complaints.

Responding in a timely manner to service issues, request, and take care of the complete operations.

Troubleshoot system and network problems, diagnosing and solving hardware or software faults

Provide support, including procedural documentation & relevant reports

Support the rollout of new applications and manage many open cases at one time and provide accurate information on IT products or services

Willing to work in a 24*7 environment (Rotational shifts/5 Days a week)

Other Criteria

All arrears and backlogs need to be cleared at the time of the selection process.

Candidates should have completed all exams/ viva-voice/ training and should not have any pending attendance requirement with the college.

Candidates must not have more than three years of gap in education between 10th and graduation.

Candidates must be willing to work in a 24*7 shift environment and relocate to any location within India.

Candidates who have participated in the service desk selection process held by Wipro earlier are not eligible.