Dear Students,

Congratulations on your selections with ICICI Bank. Pls, see the list below. Offer letters will be generated shortly.

Applicant ID	Applicant Name	Mobile No	Email ID	Interview Result (Select / Reject)
5939171	Adyasa Aboli Dash	7008148455	[email protected]	Selected
5937407	chinmayee mohanty	7205510396	[email protected]	Selected
5937315	G.Subhashree Reddy	7606021216	[email protected]	Selected
5939135	Madhurima Mahala	7679983810	[email protected]	Selected
4354885	Sahid Ahmed khan	9437938226	[email protected]	Selected
5937292	Simran Nayak	637139393	[email protected]	Selected
5940134	Ashis Kumar Biswal	7815095521	[email protected]	Selected
5936118	Abhilipsa Mohanty	8144183028	[email protected]	Selected
5936987	Arpita Mohapatra	7090710302	[email protected]	Selected
5939038	Bhargavi Dash	9861291799	[email protected]	Selected
5936925	Debashish Sahu	9776924133	[email protected]	Selected
5937949	Priti Priyadarshini Kalo	7978147470	[email protected]	Selected
5939205	Subhashree mishra	7327075919	[email protected]	Selected
5856639	Nikash Kumar Behera	6370203573	[email protected]	Selected
5938513	Puja khatei	8260432243	[email protected]	Selected
4628699	Sushmita Kisan	9348628790	[email protected]	Selected
5937743	Suvam nayak	8917525281	[email protected]	Selected
5939962	ASHUTOSH JENA	7894479532	[email protected]	Selected
5937174	Adarsh Das	7438997273	[email protected]	Selected
5939150	ALIVA MALLICK	8280055672	[email protected]	Selected
5935830	Ashutosh pradhan	6371363692	[email protected]	Selected
5936198	Debabrata Fathkar	8249987859	[email protected]	Selected
5936954	Debaprasanna Barik	7978355320	[email protected]	Selected
5939227	Mrutyunjaya jena	+919348392410	[email protected]	Selected
5937543	Nitish nayak	8882498705	[email protected]	Selected
5625875	Sangita Behera	7735969640	[email protected]	Selected
5939114	HARIOM SAHOO	8847857560	[email protected]	Selected

 

 

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Dear Students,

 

About: 

CICI Bank’s Phone Banking services help customers avail a host of banking features primarily through the phone channel. The Phone Banking Channel at the Bank is strongly connected to all business groups to design service architecture for enabling the customer journey, and relaying customer feedback to product teams. It also supports international branches and ICICI Direct in their phone banking requirements. It is a 24/7 channel designed to enable the transaction capability of a customer and offer products across the financial spectrum to boost the customer portfolio.As an e-Relationship Manager, you get an opportunity to engage with customers across segments and provide any and every assistance required to ease their banking journey. You would act as a one-point contact for your mapped customers and service their requirements across different channels and products. To do so, it is imperative to develop a thorough understanding of the customer’s profile, demographics, banking behaviour and portfolio. You are expected to use the service opportunities to expand the customer portfolio with the Bank by offering new products and solutions. Hence, this role requires you to have a flair for identifying sales opportunities and driving revenue, while keeping NPS at the core of your engagement. You are also expected to ensure coverage of your customer base through regular conversation, in accordance with the business plans.

 

Job Description:

·       Build and deepen relationships with customers to achieve increase in share of wallet and revenues through the phone banking channel

·       Provide professional customer service to achieve high customer satisfaction and retention

·       Have complete knowledge of customer base in terms of the profile, demographics and assets in the bank

·       Serve as one-point contact to the mapped customers of the bank

·       Cross selling of new products and services for both new and existing customers

·       Providing advisory for various products offered by Banks to enhance relationship value

·       Develop and maintain banking relationships with select group of customers through individualized customer service

·       Generate new business to achieve defined targets in terms of no of customers, volumes and revenue for the segment

·       Achieve the budgeted cross sell targets

·       Ensure coverage of customer base in accordance with business plans

Key skills:

·       Ability to manage relationships to improve relationship value of existing Clients

·       Aptitude towards delivering high quality customer service with good organizational and interpersonal skills

·       Excellent communication Skills

·       Self-driven with sales bent of mind

Experience:

·       MBAs with 0 – 3 years of work experience

 

CTC– 3.7- 4.12 LPA Package to vary as per location.

 

Location: Mumbai (Thane & Ghansoli) / Guwahati/ Delhi / Hyderabad / Indore/ Chennai & Bangalore, Bhubaneswar

 

Following documents are mandatory to upload

1.     Declaration. (mandatory)

2.     Passport size Photo

3.     Updated CV

 

Registration Process: 

Note: Those who will unfailingly join ICICI Bank post selection should (ONLY) apply for this vacancy. 

Step- 1 of registration: You need to first create your Applicant ID in the ICICI Career portal. Click Here: https://www.icicicareers.com/ApplicantServices/auth/login  (Sign in with your registered mobile number) OR https://www.icicicareers.com/Careers/CP/CandidateLogin.aspx  (Sign in with your registered email ID and password)

Step-2 of registration: Post having generated the Applicant Id you need to register in the following Google Form: https://forms.gle/mDFFYAW3JUP9dhMz9

 

List of Regd. Candidates: Candidates Responses_ICICI Bank 23 YOP