Recruitment Drive by SAP Labs for MBA with B.E/B.Tech/BCA/BSc background 60% throughout 2022 YOP | Register latest by 8th April 2022, 11 AM
The off-campus recruitment for SAP program:
Eligibility:
- 60% Aggregate in 10th, 12th, Graduation and Degree
- Year of Passing 2022 only
MBA Specialization with B.E/B.Tech/BCA/BSc background (Mandatory)
- Supply Chain/ Operations Management
- Human Resource
- Information Technology Management
| Sr. No | Key Updates | Date | Time |
| 1 | Online Test | 11th April 2022 | 10:00AM |
| 2 | Technical Interview | 14th April 2022 | 09:00AM |
| 3 | Managerial & HR Review | 15th April 2022 | 09:00AM |
| 4 | Results & Offer Confirmation | 15th April 2022 | 07:00PM |
Role: Customer Experience & Engagement Analyst
CTC: 7,00,000 PA
| Name of Company | Company Type/ Profile | Location | Website | Organizer | Eligible Streams | Salary | Date of Drive | OFF / ON |
| SAP Labs | Research Service/ Customer Experience & Engagement Analyst | Bangalore | https://www.sap.com/india/index.html | T&P | MBA Specialization with B.E/B.Tech/BCA/BSc background (Mandatory) 60% Aggregate in 10th, 12th, Graduation and Degre, Year of Passing 2022 only Specialization: 1. Supply Chain/ Operations Management 2. Human Resource 3. Information Technology Management |
CTC: 7,00,000 PA | Last date of Registration: 8th April 2022, 11:00AM | Virtual |
We are looking for an enthusiastic and dedicated customer experience specialist to enhance our customer experiences. You will be tracking all points of customer engagement, working with the development team to customize product solution in the field of Marketing, Supply chain and Human Resource (HRMS) and identifying ways to improve our customer solutions.
To ensure success as a customer experience specialist, you should exhibit in-depth knowledge of customer engagement channels and experience in a similar industry. A top-notch customer experience specialist will be someone whose expertise results in excellent customer relationship management and a positive brand image.
Customer Experience Specialist Responsibilities:
- Tracking customer experiences across online and offline channels, devices, and touchpoints.
- Leveraging functional knowledge to create better solutions for the customer with the support of development and support team.
- Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness.
- Aligning customer experience strategies with marketing initiatives, as well as informing customers about new product features and functionalities.
- Identifying customer needs and taking proactive steps to maintain positive experiences.
- Responding to customer queries in a timely and effective manner, via phone, email, social media, or chat applications.
- Analyzing customer feedback on product ranges and new releases, as well as preparing reports.
- Performing product tests, evaluating after-sales and facilitating improvements.
- Keeping informed of industry trends and new CRM technologies.
Students Registration Link – https://forms.gle/c46LyUL2Gsu5Nnbk6
Last Date for Registration – 8th April 2022, 11:00AM
